How to Fix Netflix Black Screen Problem [Solved]

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Search the community and support articles Windows Windows 10 Search Community member. On browser that user works just fine. Any ideas? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Mansi Vijay , February 28, Share on:. How to Fix Windows 10 Start menu Not With regular updates that Windows 10 brought this year, several issues were rolled out as well. Today we are solving Windows 10 Update Stuck or Frozen - How Has your Windows update stuck or frozen during an update? Tags: Advanced Driver Updater. What Do You Think? Save my name, email, and website in this browser for the next time I comment.

Related Posts. August 18, Signup for your newsletter and never miss out on any tech update. Chrome version 61 or later : Click the Menu button. Select History. Select History again.

Select Clear Browsing Data. Uncheck everything except Cached images and files. Try Netflix again. Firefox version 55 or later : Click the Menu button. Select Clear Recent History Select Clear Now.

Opera From the menu sidebar, select the History icon. Safari: Version 10 or later In the menu bar, select Safari. Select Preferences. Select the Privacy tab. Select the Manage Website Data Select Remove All. Select Remove Now. Select Done. Version 9 or earlier In the menu bar, select Safari. Select Reset. Clear the Netflix cookie. Select Sign In and enter your Netflix email and password. Restart your browser. Quit your browser. Reopen your browser.

Update Google Chrome. Wait while Chrome automatically checks for new updates. If an update is available, click Relaunch. Clear Safari browsing history. From the menu bar in Safari, select History. Select Clear History.. From the drop-down menu, select All History. Select Clear History to confirm.

If you use security software. Remove adware from your computer. Windows computer. Return to the previous page and try to visit Netflix. Follow the steps for your internet browser below. Chrome : From your browser toolbar, click the Chrome menu. From the menu on the left, click Clear Browsing Data. Click the Advanced tab. Click Clear data. Firefox : In the upper right corner of the browser, click Open menu.

Click Preferences. Scroll down and click Clear History. Click OK. Internet Explorer version 9 or later : Click Settings. Click Internet Options. Click Delete.

Microsoft Edge: In the upper right corner of the browser, click Settings and more. Click Clear now. Opera From the menu sidebar on the left, select the History icon. Click Clear Browsing Data. Click Clear Data.

Update Windows. Press the Windows Key on the keyboard. Once the updates are installed, restart your computer and try Netflix again. Run browser as Administrator. Quit all open browsers - including this window! You may want to print the following steps. Click on the Start Menu in the bottom left hand corner of your screen.

Select All Programs. Select Run as Administrator. If prompted, select Allow. Use this newly opened window to play your TV show or movie again. Attempting to play again from the original browser window will likely result in the same error. Clear Google Chrome browsing data.

Click Advanced. Uncheck everything except Cookies and other site data. PlayStation 3. Reinstall the Netflix app. Press the Triangle button. Choose Delete. Choose Yes. Choose Yes to download it. Xbox Check your cable connections. This error is typically caused by the cable connection between the Xbox and your display.

Xbox One. Troubleshoot your hardware connection. There might be an issue with the connection between your device and the TV. Try reversing the ends of the HDMI cable. Try a new HDMI cable. What to do next. All other game consoles. Amazon Fire tablet. Restart your tablet.